SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really nice.
отличное платье, влезла в него ТК на 9 месяце беременности, супер. мой рост 168, вес 78. погладила его и вообще отпад
на размер 44 заказала s. Село так как мне хотелось.
Very beautiful dress.The material is nice and silky like.Size fitted perfectly - took S.
Amazing! Fits really well!
Как на фото, очень удобное
платье в точности как на картинке. на рост 174 резинка прям под грудью, ткань правда как у парашюта, но за такие деньги можно на большее и не расчитывать. кстати, очень быстрая доставка- чуть больше недели. в общем платье неплохое, цвет насыщенный морской
Платье полностью соответствует картинке, понравилось.
Хорошенькое
На фото продавца платье выглядит как будто шелковым, в жизни материал совсем не такой как на фото. Из за этого платье выглядит не так шикарно и дорого. Но качество все равно хорошее, размеру соответствует, носить на буду
Мне понравилось, крутое платье на лето.
Rekomenduoju, puikiai tiko, gera kokybė, greitas siuntimas. Recommended, fits perfectly, fast shipping, Hight quality. more ig.: @vismantejakubo
Потрясающее платье! Идеальная длина на 170 и хорошее качество.
Быстрая доставка, пришло очень мятое. Гладить трудно, ткань не приглаживается до конца((( Качество не самое идеальное, но достаточно хорошее. Ткань 50% полиэстер, 50% вискоза. Высокая талия, но смотрится нормально
Платье красивое! Ткань плотная, приятная к телу. Самое то на тёплое лето
Заказывала на ОГ 102 село идеально
Платье классное. На рост 171 взяла S, село идеально. Параметры примерно 86-61-89
замечательное платье..разм 48-50 отлично
Отличное платье, ткань не просвечивает достаточно плотная.
Took around one month to arrive to Hungary (after sending, which took 2 weeks I think). the dress is awesome, fabric very nice. took S for 88-67-95. my height 164. it sat perfectly, but I think to cut some 5-8 cm from the bottom, cuz seems a bit long and makes my legs look shorter. but this are just small details. in general dress is fantastic and I'm sure will be good for taller girls. happy to have this product. will add photos after washing and ironing.
Платье плотное, идёт в размер, не большемерит! Рекомендую !
Быстрая доставка. Плотный материал
Great
Sukienka dotarła do mnie w około miesiąc. Materiał jest lejący, bardzo przyjemny w dotyku. Mam 183 wzrostu.
отличное платье