At Fleepmart.com , we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition.
• Have all original tags attached.
• Be returned in the original packaging when possible.
• Not show signs of wear, damage, alterations, or misuse.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned or exchanged:

Products damaged after delivery due to customer use.

• Final sale items.
• Clearance or discounted products marked as non-returnable.
• Gift cards.
• Personalized or custom-made items.
• Items returned without original tags.
• Products damaged after delivery due to customer use.

How to Start a Return

To initiate a return:

1. Contact our support team at [support@fleepmart.com].
2. Include your order number and reason for the return.
3. We will provide return instructions.
4. Ship the item back using the provided instructions.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number.
• Photos of the item.
• Photos of the packaging if applicable.

We will review the issue and provide a replacement, exchange, or refund as appropriate.

Exchanges

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing may take 5–10 business days depending on your bank or payment provider.
• Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We currently offer exchanges for:

• Defective items.
• Damaged items.
• Incorrect items received.

For size or color changes, we recommend returning the original item and placing a new order.

Order Cancellation

Orders may be canceled within 12 hours of placement.

Once an order has been processed or shipped, it cannot be canceled.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account.
• Contact your credit card provider.
• Contact your bank, as processing times may vary.

If you still have not received your refund, contact us at support@fleepmart.com.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Email: [support@fleepmart.com]
Business Name: Fleepmart
Website: Fleepmart.com to refunds and returns.