SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
быстрая доставка, товар соответствует описанию. на рост 180 хорошо сидит.
The dress is the same as the photo, and its material is really good and stretchy. One thing that I don’t like is that the bottom part of the dress is see through even though I ordered it in black.
pedí talla L pero es talla s es hermoso tal cual descripción
Lindo demais. amei!
Me encanto el vestido precioso
Amei, perfeito, comprei tamanho S, o menor, como estou amamentando meu peito está enorme, e não ficou tão bom no peito, mais vou usar da mesma formaa!!!
igual que en la foto me encanta
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Es muy bonito y cómodo y envio muy rapido
Me encanta es el segundo que pido y creo q pediré otro color mas Jajaj
little transparent, but very pretty. hugs your curves. on 162cm ankle length
На бёдра 100. Талия 75 взяла S. Платье очень тянется. Но надо было М брать. Было бы более комфортно. Носить точно буду. Мне нравится.
El vestido está bien ,lógicamente transparenta un poco ,pero con una prenda interior color carne ni se notará. A mi hija le encantó, lo quiere para fin de año ,aunque depende donde esté se conjelará de frío. Diseñadores!!! no podéis hacer vestidos de fiesta con manga larga?
Me encanta!! Queda precioso y estiliza la figura. Lo volvería a pedir sin duda
Платье бесподобное очень нравиться прям кайф блестит красиво . Всем советую
Sublime, j’ai adorée. Elle est vraiment magnifique. Par contre elle est Transparente j’ai du mettre un petit short en dessous afin que l’on ne voit rien. Expédiée à l’avance très contente. Je recommande
Super quality!
Súper lindo, queda igual que el de la foto, lo que transparenta un poco. Pero satisfecha
Платье супер , очень сексуальное. На мой рост 150 длинноватое , но с каблуками думаю отлично будет. Ткань просвечивает , главное белье правильно подобрать, есть места где торчат нитки , но это не критично . Доставка быстрая
В мск пришло очень быстро 1,5-2 недели, моя самая быстрая доставка. Рост 168 параметры 85-64-91
igual que en la foto, precioso,me encanta,y llegó antes de tiempo
Es hermoso, ha superado mi expectativa. Ideal para una cena elegante o matrimonio. De verdad enamorada del vestido. Mido 1,66 y mis medidas son 90 cm busto, 73 cintura y 100 cadera. La talla S me ha quedado super. Envío rápido, en menos de un mes.
sublime !! exactement identique à la photo ! pas eu le temp de faire photo.
Me ha encantado el vestido. se ve como en la imagen.
Красивое, но прозрачное. Даже бежевого цвета нижнее белье не поможет. Против света очень просвечивает. При дневном свете не одеть. Если только в помещении, то не видно нижнее белье. В общем, в моем случае оно подходит только для фотосессии. Материал приятный к телу. Ткань тянется. Очень комфортно в нем.