SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super nice fit, comfortable and figure flattering. some loose threads but can be cut off. the slit is nicely placed too
Dress is pretty good fabric for the price! Super stretchy and comfortable!
Very very pretty dress. Is made of a good quality. Worth the money!!! Delivery was super fast. Definitely buy this it’s so worth it. Isn’t see-through!
Очень крутое платье, да ещё и за такие деньги! До Казани дошло за 11 дней! Ткань мягкая, приятная, без запаха! На мне размер М, мой рост 166 см, вес 48-50 кг , сел и-д-е-а-л-ь-н-о! S-ка была бы 100% короткой. Рекомендую однозначно к покупке, на лето с кедами/кроссовками/сланцами просто класс))
The fit is good, very true to size! Buy it now, don’t think about it!
Nice! Only a bit short, it barely covers my butt and I’m 164cm tall
superrr cute and comfortable the material is quite good too
Surprised by how good the quality is! Thick material, figure hugging. A little bit short, but I'm 5'4". I usually take XS and the small was the perfect fit. Definitely worth the money!
Elle est grave belle juste un peu la fente remonte quand même beaucoup dite vous je suis skinny petite est pourtant elle est quand même serré livraison arrivée plus tôt que prévu
На рост 1,65 45 кг размер S,платье не короткое , качество хорошее :)))спасибо продавцу !!!
La tela es de buena calidad, me encantó! La talla viene reducida, recomiendo comprar una talla más arriba de usual…
It’s short but sooo good buy ittttt
Very good, nice quality and good finishes, a tiny bit tight but overall very nice
Perfecto solo que se transparenta
photos do not do it justice, this dress is so sexy and gorgeous!! soft (a little itchy but i’m sure a wash will sort this) looks lovely with a set of heels and pearl necklace. girlies PLEASE buy this! im a 32C bust and 26” waist.
Отличное маленькое чёрное платье, не просвечивает-плотное. Прошито очень хорошо , ещё и утягивает. Идеальный вариант