SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very happy with this store fast delivery to Australia I was expecting it to arrive after Christmas but it came quickly I am really happy The quality is excellent and the color is really gorgeous in nature much more beautiful than the picture I will deal with this loyal seller I always recommend it 100% and if you wear M take L I took this advice from one of the comments and it was excellent Thank you
The fabric is stretchy and the quality is just amazing!!!! I was very impressed!
THIS DRESS IS SO ELEGANT AND I AM IN LOVE!!!!!!!!!!!!!!!!!!!!!!!!!!
Super happy, with the quality of the dress. Good service
The dress is amazing! Do not hesitate to order!
Это очень крутой и шикарное платье я в восторге !!!!
J’ai pris un S mais ça me sert pas du tout , j’aurais même pu descendre à XS !! Trop belle qualité du tissus
Consegna veloce e vestito molto bello
Прекрасное платье! Плотная ткань, корсет. Доставили за 3 недели
Super happy! Product is beautiful! Order your size. No need to go up or down on sides. I wear a M in Canada and I ordered M . Perfect! Height : 164cm, body measurement: 90-83-96 , weight 59kg. it fits like a glove. If you want looser, order L
Very nice dress, very good material, very sweet colour (pink) I am very pleased with the purchase
Snelste verzending ooit. En ik ben helemaal verliefd op deze jurk. Een nadeel is wel de split is erg hoog maar mn oma kan het wel voor me fixen.
Amazing and arrived so fast!
красивое платье ,понравилось качество ткани ,до последнего думала что ткань дешёвая будет ,очень рада платью ,спасибо ,закажу в других цветах ещё
Très très bien rien a dire envoie super rapide vendeur à l’écoute !! Taille bien
High quality so silky smooth so so gorgeous!!!! Arrived weeks earlier than expected
GORGEOUS dress that fits so nicely!! I’m usually a size 6/8 in dresses and I got a large since it runs smaller. follow the online measurements! the one thing i will say is that the split part is more of a drape so if air hits you the wrong way, then it’ll show your panties LOL. so wear spanks!
Love the dress! Great quality and so happy I purchased it!
Me encanto todo, la tela es súper bonita excelente calidad y lo mejor de todo es que llego más rápido de lo normal súper recomendado
no words needed, get this dresssss, it came really fast too
Dress was perfect thank you
La robe est magnifique wesh!!! Vraiment le meilleur achat que j’ai fait sur AliExpress. Si vous hésitez, arrêtez!! Achetez la!!! Vous le regretterez pas.
Now this is my favorite dress
Arrivato prima del previsto perfetto e il secondo che acquisto
Absolutely amazing dress. I couldn't be happier than this! I suggest everyone who's looking for a sexy dress buy that one. I will order one more soon