SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Muy bonita , igual a la foto
The blouse is beautiful and I haven't noticed any defects. The fit is a little loose but suits the style. As usually sleeves are too short but I don't mind because it looks very cute with the pants that I wanted to pair it with. Many thanks to the store it was received in a very reasonable timeframe.
Perfetto
Belle qualité comme photo pris taille L correspond M/S Europe reçu en 10 jours.
Es muy cómoda y muy suaveee. La tela es como elasticada y es muy lindaa
Хорошая, как на фото. Нарядная, но можно и повседневно, в офис там или еще куда
Очень красивая рубашка, только маломерит.
ありえくなのにやすっぽくなくてかわいい。おすすめ
fits UK size 12 maybe one size smaller would be great too
فخمه جداً بس جتني فيها شي وصخ
Soft, thin, stretchy fabric. Feels like fluff! Cute!
Look nice not yet try
muy hermosa la ame muchísimo
Идеально подходит
The shirt is very pretty. I bought the bright white version and am satisfied with my purchase. It does need to be aired out and hung. I also sprayed it with body spray lol. It does not have a bad smell but there is a sort of stale box smell that the body spray took care of. I am thinking of maybe steaming it because the material is slightly too stiff to me but that does mean that when you get it the ruffles hold up and you do not have to fix them.
Очень красивая блузка! Качество порадовало:)
Спасибо большое дочери очень понравилось
Очень красивая. На рост 176 хотелось бы длиннее рукав, но можно делать три четверти, что тоже красиво
Замечательная блузка! Очень нарядная, ткань красивая и вполне приятная к телу. Цвет - чистый белый, как и на картинке. Пуговицы тоже красивые На рост 167, грудь 83, талию 62 села отлично. Мои худые запястья охватывает крепко :) Но ткань тянется, так что и на запястья потолще наденете. Шёл заказ недели три в Западную Сибирь.
9がつ4にちにこうにゅう、9がつ15にちにとどきました。とてもかわいいです！
Perfect
На 46 рус сидит отлично, но на рост 180 коротко по всем фронтам. Под заправку пойдёт, если притвориться, что рукав и задумывался 3/4. )
Блузка супер!! Рекомендую к покупке!!Приятная к телу, на подкладке, практически не прос вечивает.
Очень красивая, по размеру
я в восторге, очень красивая рубашка, на параметры 86-64-97 взяла L, чтобы было объемнее, из минусов - торчащие нитки, была затяжка на пол рукава, прорези под пуговицы сделаны плохо. ткань вроде как шифон