SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fleepmart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
this item- im soo shocked so pretty and accurate it is to the photo!!! Fast shipping too!
Is what it says and looks like. The corset i’m wearing is my own.
очень симпатичное платье
So pretty; came exactly like the picture
Lo amo me encanta
lindoooo
SO PRETTY!! SO AMAZING FOR THE PRICE!! fits perfectly and it’s an amazing length. great quality! definitely recommend buying. i paired it with a white corset
llego nuy rapido y esta muy lindo<3 pero no es muy ajustado de cintura entonces un cinturón o corset no vendria mal:3, muchas gracias <3
Me encanto, el vestido es hermoso y no tardo muco en llegar a chile (2 semanas y media)
Шикарное платьишко! Ткань не просвечивает)
хорошее платье, чудное
it is incredibly adorable! the material is light great for the summer!
Платье красивое, но имейте в виду, что оно полнит, за счёт фасона талия кажется шире, тк сидит свободно. На фото просто выгодный ракурс, а так стоит носить либо с ремнём, либо с корсетом. Возможно, стоило взять на размер меньше. Но к самому товару претензий нет, выполнен качественно. Ткань не хлопок, не дышащая, так что летом может быть жарко.
Милое платичко, мой размер S, но я заказала M. Ткань плотная. Сидит хорошо, только в талии великовато. Мне очень нравится
о божечки, оно такое милое!!!૮₍ ˃ - ˂ ₎ა♡ это определенно 10 из 10☆ И спасибо продавцу за резинку для волос, все время их теряю..
Very cute! It’s just like the picture although you have to smooth it out with an iron. :)
pretty! the sleeves are attached via an elastic to the dress (I personally cut it off). my measurements are 84-66-84 and I took M size, but it was a little too big everywhere. if I had to buy it again I'd take an S size
Очень красивое
Соответствует фото и описанию Быстрая доставка в пункт выдачи 5 Пост Хороший товар
se arruga con facilidad por el material, y si eres pequeño como yo (1,59) te quedará largo, pero es lo que ofrecen♡
Bien
Качественно пошито, очень красивое,кукольное платье. Но очень короткое, подойдёт на рост до 165см и меньше. Ехало 1 месяц. Фото совпадает. Продавца рекомендую
This dress is absolutely adorable, it almost reminds me of an angel for some reason. It’s very well-made and cute. My only concern would maybe be the length of it could be short depending on your height. I have no problem with the length but I’m only 5’3 so if you’re taller then keep that in mind
Fit perfectly! I love the dress it's so cute! So I choose Medium size, I am on 56 kg and my height is 4'11ft. Really recommend
one of the best things ive bought from aliexpress !!! material is nice and it fits perfectly, it's not see through so u dont have to wear a bra if thats something youre worried about, looks better with a shorter corset rather than a longer one imo (the corset belt im wearing is also from aliexpress :] !!)